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Communication: Seek First to Understand

Learn the importance of knowing your communication skills and how to be an active listener. Understand how to put these into practice.
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Ryan Law

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To truly connect and build trust, financial planning clients need to feel that they are both heard and understood by their financial planner. To accomplish this goal, financial planners need to understand their own attitudes, values, and biases and learn the art of listening well. In this presentation, Ryan will discuss the importance of knowing yourself and active listening. He will also share practical tips for putting communication principles into practice.

Learning Objectives:

After completing this webinar, financial professionals will be able to:

  1. Identify and understand their own attitudes, values, and biases
  2. Recognize the four channels of communication
  3. Apply the seven keys for active listening

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